Privacy policy

Privacy Notice

(pursuant to EU Regulation 2016/679 – GDPR)

Dear Customer,

this notice describes how the website www.piombini.it is managed with reference to the processing of personal data of users who browse it or make purchases.

This notice is provided pursuant to Article 13 of Regulation (EU) 2016/679 (“GDPR”) and applies exclusively to the website www.piombini.it.

1. Data controller

The Sun Srl
Registered office: Via Leone Pancaldo 70 – 37138 Verona
Email: piombini@piombini.it
PEC: thesunsrl@pec.it

2. Types of data processed

2.1 Browsing data

The site’s computer systems acquire, during normal operation, certain data whose transmission is implicit in the use of Internet protocols, such as:

  • IP address;

  • device and browser type;

  • access time;

  • pages visited.

Such data are used exclusively for the proper functioning of the site and for security purposes.

2.2 Data voluntarily provided by the user

The user may provide personal data through:

  • completion of contact forms;

  • site registration;

  • placing orders;

  • communications by email or telephone.

The data may include:

  • first and last name;

  • shipping and billing address;

  • contact details (telephone, email);

  • data necessary to manage the order.

3. Purpose of processing

Personal data are processed for the following purposes:

  • Order and sales management (purchase, shipping, delivery, after-sales support);

  • Administrative, accounting and tax obligations;

  • Management of contact and support requests;

  • Legal obligations and site security;

  • Sending commercial communications (newsletter), only with the user’s explicit consent.

4. Legal basis for processing

The processing of data is based on:

  • performance of a contract (orders and purchases);

  • legal obligations;

  • legitimate interest of the controller (site security and operation);

  • consent of the data subject (for marketing/newsletter activities).

5. Processing methods

Personal data are processed using computerised tools and, where necessary, paper-based tools, in compliance with the principles of:

  • lawfulness;

  • fairness;

  • transparency;

  • data minimisation.

Appropriate security measures are adopted to prevent unauthorised access, loss, destruction, or unlawful use of the data.

6. Data retention

Personal data are retained for the time necessary for the purposes for which they are collected:

  • order-related data: in accordance with tax and accounting obligations;

  • contact data: for the time necessary to handle the request;

  • newsletter data: until consent is withdrawn.

7. Disclosure of data

Personal data may be disclosed to third parties exclusively for the purposes indicated above, such as:

  • couriers and logistics companies;

  • technical providers (hosting, e-commerce platform);

  • administrative and tax consultants;

  • IT service providers.

The data are not disclosed publicly.

8. Data transfer

The data are processed within the European Union. If certain services involve transfers to countries outside the EU, this will take place in compliance with applicable law.

9. Rights of the data subject

The user has the right to:

  • access their personal data;

  • request rectification or updating;

  • request erasure;

  • restrict processing;

  • object to processing in the cases provided for;

  • request data portability;

  • withdraw consent (for newsletter).

The user also has the right to lodge a complaint with the Data Protection Authority.

Requests may be sent to: piombini@piombini.it

10. Cookies

The site uses technical cookies necessary for proper operation and navigation.

Analytical cookies may also be used in aggregated form to improve the service offered.

The site does not use profiling cookies.

The user may manage cookie preferences through their browser settings.

11. Provision of data

The provision of data is:

  • mandatory for order management;

  • optional for marketing purposes.

Failure to provide the data required may make it impossible to perform the requested service.

12. Changes to this notice

The Sun Srl reserves the right to update this notice at any time, including in relation to regulatory changes.

Any changes will be published on the website www.piombini.it.